Measurement – Part 2
Notice: This lecture was delivered in 2018 in Salzburg, Austria. As the 2021 Medical Quality & Safety seminar was shortened due to COVID-19, we’ve decided…
Course Category: Medical Quality & Safety
Safety Investment at CHOP and Fellows’ Institutions
Notice: This lecture was delivered in 2018 in Salzburg, Austria. As the 2021 Medical Quality & Safety seminar was shortened due to COVID-19, we’ve decided…
The History of QI and Improvement Methodologies
At the end of this session, learners will be able to understand the origins of today’s quality improvement methodologies, and appreciate the themes common to…
Project Selection, Aims & Measures
At the end of this session, learners will be able to identify improvement opportunities, learn tips for setting clear goals and aim statements, and define…
Prioritization and PDSA Cycles
At the end of this session, learners will be able to understand how to determine changes that will result in improvement, identify the hierarchy of…
Engaging Stakeholders and an Approach to Change Leadership
At the end of this session, learners will be able to understand the importance of a stakeholder analysis and how to use it, discuss why…
Measurement: General Concepts
At the end of this session, learners will be able to understand general concepts of measurement, including the importance of measurement, types of measures, measuring…
System Thinking, Patient Safety, and Demystifying a Safety Analysis
At the end of this session, learners will be able to understand systems thinking with respect to patient safety, discuss characteristics of High Reliability Organizations…
Human Factors Engineering: Empathy Science
At the end of this session, learners will learn how to integrate human factors engineering into quality and safety in healthcare, and understand the impacts…
Diagnostic Error & Cognitive Bias
At the end of this session, learners will be able to understand the theory and epidemiology of diagnostic error and cognitive bias, discuss strategies for…