Change Management Theory in Practice
At the end of this session, learners will be able to understand Kotter’s change management theory, recall examples of Kotter in practice, and discuss personal…
Course Instructor: Daniel Hyman, MD, MMM
Introduction to Lean in Healthcare
At the end of this session, learners will be able to recall what Lean is, understand Lean and the CHOP Improvement Framework, and discuss the…
PDSA (Plan-Do-Study-Act) Cycles Made Easy
At the end of this session, learners will be able to define the PDSA (Plan-Do-Study-Act) cycle, recall how to utilize the PDSA cycle, and understand…
An Introduction to Cognitive Bias and Diagnostic Error
At the end of this session, learners will be able to define cognitive bias, understand the extent and impact of Diagnostic Error and Delay, and…
The Case for Improving Safety and Quality in Health Care Systems Around the World
At the end of this session, learners will be able to summarize the history and progress of the patient safety movement, understand clinical quality outcomes,…
Engaging Stakeholders and an Approach to Change Leadership
Notice: This lecture was delivered in 2021 in Salzburg, Austria. This content may contain information that has since been updated. At the end of this…
System Thinking, Patient Safety, and Demystifying a Safety Analysis
Notice: This lecture was delivered in 2021 in Salzburg, Austria. This content may contain information that has since been updated. At the end of this…