Mock Kaizen
At the end of this session, learners will be able to simulate a Kaizen event by recalling the story background, current state process review, and…
Course Category: Medical Quality & Safety
Applications of Behavioral Economics in Quality and Safety
At the end of this session, learners will be able to understand the difference between classical and behavioral economics, recall the concept of libertarian paternalism,…
Sustaining and Spreading Change
At the end of this session, learners will be able to discuss how to ensure progress made during a project is sustained when the team…
Change Management Theory in Practice
At the end of this session, learners will be able to understand Kotter’s change management theory, recall examples of Kotter in practice, and discuss personal…
Introduction to Lean in Healthcare
At the end of this session, learners will be able to recall what Lean is, understand Lean and the CHOP Improvement Framework, and discuss the…
Measurement – Run Charts
At the end of this session, learners will be able to understand the importance of run charts as well as other useful charts such as…
Measurement
At the end of this session, learners will be able to understand the importance of measurement, statistical process control, and the red bead experiment. Speaker:…
PDSA (Plan-Do-Study-Act) Cycles Made Easy
At the end of this session, learners will be able to define the PDSA (Plan-Do-Study-Act) cycle, recall how to utilize the PDSA cycle, and understand…
Improvement Teams and Stakeholder Analysis
At the end of this session, learners will be able to recall tips for forming an effective team, understand how to be an effective team…
Understanding Current State
At the end of this session, learners will be able to define the current state of a process, understand the importance of a shared operational…