Crucial Conversations

At the end of this session, learners will be able to understand what crucial conversations in the workplace are, why crucial conversations are often avoided,…

Why Be a Leader?

At the end of this session, learners will be able to discuss the spectrum of leadership, behaviors of a leader, and why it is important…

The Work of Leadership

At the end of this session, learners will be able to identify leadership competencies, the differences between management and leadership, and how leaders can promote…

Emotional Intelligence

At the end of this session, learners will be able to define emotional intelligence (EI), discuss the models of EI, and discuss how to read…

Leadership Challenges and Competencies

At the end of this session, learners will be able to describe the difference between leadership and management, leadership competencies, characteristics of an effective leader,…